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Frequently Asked “CPU” Questions:
What is a “Customer Pick Up + Try On Appointment”? (Also referred to as a “CPU”)
A Customer Pick Up + Try On Appointment is a 30 minute appointment with a customer service representative to try on, enjoy, ask questions, review order and take home!
Enjoy the day seeing your dress again and feeling beautiful!
Your customer service representative will answer your important questions, take photos for you and help you load your dress into your car.
**Seamstress is not present during a Customer Pick Up Appointment.
Click Here to schedule an alterations fitting to ensure a seamstress is present to assist you one to one.
What is the Difference in a CPU vs Alterations Appointment?
An Alterations Fitting is a 60 minute appointment with a skilled seamstress to begin the alterations process, be pinned, review pricing and work needed for the perfect fit.
A Customer Pick Up + Try On Appointment is a 30 minute appointment with a customer service representative to try on, enjoy, ask questions, review order and take home!
Can I look at Accessories During My CPU Appointment?
An accessories appointment will be paired with a bridal stylist or seamstress who knows the accessory inventory well during a wedding dress shopping appointment or alterations fitting.
We do not offer Accessory appointments separate from dress shopping or alterations appointments.