Customer Pick Up Appointment – Ava's Bridal Couture

Request Your Appointment + We’ll Text to Confirm!

Bride's Name: *

First

Last

Phone Number *

Do you need a seamstress to meet with you during your visit?

If yes, complete the alterations appointment form in the main menu (or I can send it to ya when you mark this box!)
If no seamstress is needed, you are in the correct form online!

*Any questions? List them below in the comments box!

Use Drop Down to select which day of the week is 1st Choice? *

Use Drop Down to select which day of the week is 2nd Choice? *

What appointment TIME is 1st choice? *

What appointment TIME is 2nd choice? *

Have you received the Customer Pick Up Email to know what to expect? *

If you did NOT receive the email that your order has arrived, here is the link that recaps the “5 Pain Points”: www.avasbridalcouture.com/cpu

Any Questions | Comments | Concerns for Sue? *

We are a small, but mighty team focused on our niche! In order to serve our clients with high quality and personalized service, we appreciate your feedback. Please include them above OR text them directly to me at 573-454-1160. Sincerely, Sue Scheele

5 Pain Points in Email + On Our Website: *

I understand the “5 Pain Points” are listed here to offer full transparency: www.avasbridalcouture.com/cpu This is ESPCIALLY important if the bride will not be here in person to try on at Ava’s or does not have time to inspect the order during the visit.

Sue Recommends Trying On *

Sue recommends all brides try their dresses on before leaving to ask questions, feel supported and to have no confusion. This allows all brides to have a consistent, wonderful bridal experience.

What is the payment expectation for brides who have payments due on their layaway | financing plan? *

Please note all remaining or previous balances and/or layaway payments are due at the first alterations fitting (despite timing of layaway planning). If customer is not financially prepared to pay remaining balance (Balance + Alterations Order = Total Due at this Appointment), please reschedule the alteration fitting. Select a date that better suits financially. Customer understands no layaway options or plans are offered on alterations and services. Alterations will be paid in full at the first fitting/day of pinning + balance due. Recommended 5-3 months prior to customer “need by date” to begin alterations process. *Need more information prior to beginning the alterations process? List your questions in the comment box above! You can also search our Youtube channel for topics if contacting us after hours.

Would you like us to send you your customer login to check balances due? *

Website

Frequently Asked “CPU” Questions:

What is a “Customer Pick Up + Try On Appointment”? (Also referred to as a “CPU”)

A Customer Pick Up + Try On Appointment is a 30 minute appointment with a customer service representative to try on, enjoy, ask questions, review order and take home!

Enjoy the day seeing your dress again and feeling beautiful!

Your customer service representative will answer your important questions, take photos for you and help you load your dress into your car.

**Seamstress is not present during a Customer Pick Up Appointment.
Click Here to schedule an alterations fitting to ensure a seamstress is present to assist you one to one.

What is the Difference in a CPU vs Alterations Appointment?

An Alterations Fitting is a 30 minute appointment with co-owner, Tammy! Tammy is a skilled bridal seamstress of 30+ years as well as nearly 11 years with Sue at Ava’s Bridal. In this consultation, you begin the alterations process, dress is pinned, review pricing, plan your timeline and work needed for the perfect fit.

A Customer Pick Up + Try On Appointment is a 30 minute appointment with a customer service representative to try on, reunite with your dress and take home!

Can I look at Accessories During My CPU Appointment?

An accessories appointment will be paired with a bridal stylist or seamstress who knows the accessory inventory well during a wedding dress shopping appointment or alterations fitting.

We do not offer Accessory appointments separate from dress shopping or alterations appointments.